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Authorization API Timeout Error

  • 1.  Authorization API Timeout Error

    Posted 06-05-2025 19:25

    asad007 | 2023-12-13 17:10:54 UTC | #1

    I am getting a timeout error when calling an endpointy GET /api/v2/authorization/roles. It was working since last week for me. Below is the complete error message I get in return.

    {"message":"The request timed out.","code":"gateway.timeout","status":504,"contextId":"155084cd-fe9e-44fa-985f-170fd3a84551","details":[],"errors":[]}


    tim.smith | 2023-12-13 17:28:21 UTC | #2

    All 5xx errors are server-side errors and can only be investigated via opening a case with Genesys Cloud Care.


    asad007 | 2023-12-13 17:39:08 UTC | #3

    tim.smith, post:2, topic:23693
    Genesys Cloud Care

    I will. Thank You


    system | 2024-01-13 17:39:55 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 23693