A place to ask questions, connect with others, and stay in the know
Hi,I like the scrolling carousel at the top of this community, however I notice from the summary feature email we get from our Account Manager that there are a number of Betas running that are not up there! Additionally, when meeting with my customers, I need a list with a 1-line description (currently, I have to open each one from the carousel to get the detail.)So, 2 questions:1. Is there a page out there that lists all currently open betas? If not, could we get one? If so (or once created) can you put a sticky link in this community?2. How do we sign up for Betas that are not listed in the carousel?Sorry for the dumb questions!TIA
I second this!
Agree with Paul! There should be an easy screen with all active betas and a link to the supporting idea in AHA.
I completely and wholly agree, this should be "low hanging fruit" to provide!!
This would be a great idea, I agree. But I'd like to take it a step further as well. It would be great to be able to identify the available BETAs in the API, with a flag that allows you to determine which BETA a GC org has enabled or not. For partners, this would allow us to not only easily identify BETAs, but also tell the client if they have it enabled or not. Many customers, especially as GC continues going up market, have many hands in the Contact Center cookie jar. A feature like this would allow us all to better communicate what they have enabled, list the BETA programs, etc.
As the matter of fact:https://genesyscloud.ideas.aha.io/ideas/SUPPT-I-15You all should go vote for this obviously amazing idea! ;-)
Ha! I knew I could count on you Paul.!
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.