Genesys Cloud CX - Beta HQ

I second this!

I completely and wholly agree,  this should be "low hanging fruit"  to provide!!

This would be a great idea, I agree.  But I'd like to take it a step further as well. 

It would be great to be able to identify the available BETAs in the API, with a flag that allows you to determine which BETA a GC org has enabled or not.  

For partners, this would allow us to not only easily identify BETAs, but also tell the client if they have it enabled or not.  Many customers, especially as GC continues going up market, have many hands in the Contact Center cookie jar.  A feature like this would allow us all to better communicate what they have enabled, list the BETA programs, etc.

I completely and wholly agree,  this should be "low hanging fruit"  to provide!!

As the matter of fact:

https://genesyscloud.ideas.aha.io/ideas/SUPPT-I-15

You all should go vote for this obviously amazing idea! ;-) 

This would be a great idea, I agree.  But I'd like to take it a step further as well. 

It would be great to be able to identify the available BETAs in the API, with a flag that allows you to determine which BETA a GC org has enabled or not.  

For partners, this would allow us to not only easily identify BETAs, but also tell the client if they have it enabled or not.  Many customers, especially as GC continues going up market, have many hands in the Contact Center cookie jar.  A feature like this would allow us all to better communicate what they have enabled, list the BETA programs, etc.

I completely and wholly agree,  this should be "low hanging fruit"  to provide!!

Voted! 😁

As the matter of fact:

https://genesyscloud.ideas.aha.io/ideas/SUPPT-I-15

You all should go vote for this obviously amazing idea! ;-) 

This would be a great idea, I agree.  But I'd like to take it a step further as well. 

It would be great to be able to identify the available BETAs in the API, with a flag that allows you to determine which BETA a GC org has enabled or not.  

For partners, this would allow us to not only easily identify BETAs, but also tell the client if they have it enabled or not.  Many customers, especially as GC continues going up market, have many hands in the Contact Center cookie jar.  A feature like this would allow us all to better communicate what they have enabled, list the BETA programs, etc.

I completely and wholly agree,  this should be "low hanging fruit"  to provide!!