nick.peterson | 2023-02-03 18:44:22 UTC | #1
I am trying to export a contact list from a outbound campaign using the API api/v2/outbound/contactlists/{contactListId}/export and am running into as issue where I need to allow the URL from the header in salesforce's remoteSiteSettings.
For example the S3 URLfor US-East in this example is "prod-dialer.s3.amazonaws( . )com" Another example would be US-West - "prod-usw2-dialer.s3.us-west-2.amazonaws( . )com"
Now based on the US-West example you should be able to distinguish a pattern where usw2 in the URL is the Genesys Cloud region from the GC login URL and the second part with us-west-2 is the AWS region name. Here is where you can find that for all of the regions: https://help.mypurecloud.com/articles/aws-regions-for-genesys-cloud-deployment/
The problem I'm running into is that I'm unsure of what the S3 URL for Sydney, Tokyo, or Frankfurt would be since they don't have a distinguishable pattern to their GC login URL.
tim.smith | 2023-02-03 18:57:40 UTC | #2
See the Amazon AWS section here: https://help.mypurecloud.com/articles/domains-for-the-firewall-allowlist/
system | 2023-03-06 18:58:20 UTC | #3
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