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BadRequest is returned when trying to re-authenticate

  • 1.  BadRequest is returned when trying to re-authenticate

    Posted 06-05-2025 18:02

    iwass_shimada | 2021-03-22 08:39:02 UTC | #1

    Currently I am using Client Credentials to request information from GenesysCloudAPI. I have a process to re-authenticate when the API returns 401, but now the re-authentication returns 400. I checked the log and it seems that I was able to reauthenticate without any problem until March 8. Do you have any idea why this is happening?

    The ININ-Correlation-Id was '397b1f87-40ce-426c-4d40-9c641b79d022' when the BadRequest was returned


    anon11147534 | 2021-03-22 09:07:50 UTC | #2

    Hi,

    Please contact Care in order to investigate this issue.


    system | 2021-04-22 09:07:52 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10347