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Best way to Extract list of Transcript

  • 1.  Best way to Extract list of Transcript

    Posted 06-05-2025 18:06

    matt22 | 2021-04-16 12:37:40 UTC | #1

    Hi everyone,

    We would like to be able to extract for a high number of interaction the speech to text transcript. But i do not find any way to extract it more than 1 per 1.

    • Is it possible ?
    • If not, can we do better than getting the 3rd pary URL, then get the content from the URL ? it will be time consuming for machine to do 2 request per conversation Id for 300 interaction per day.

    Thank you for your help.


    Jerome.Saint-Marc | 2021-04-21 09:35:53 UTC | #2

    Hello,

    At this time, I believe it is the only possible way - 1 by 1 + get content from the URL.

    I can only suggest to request a new feature and share your use case at https://genesyscloud.ideas.aha.io/

    Regards,


    system | 2021-05-22 09:35:55 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10659