SlidingKentucky | 2024-10-16 08:15:35 UTC | #1
Hi,
I was wondering if there is a way to control programmatically via API the range of IP addresses which can and cannot use a product using Genesys API?
For example, I created a new management client which utilizes Genesys API. Since it connects to Genesys Cloud directly and not via our server, I would like to block a user in the specific IP ranges from connecting to Genesys Cloud via our tool API. I guess it is possible to store the list of approved IPs inside the management client and prevent the connection that way; however, there must be a smarter way...
tim.smith | 2024-10-16 13:28:50 UTC | #2
You can restrict access to your org using the product's feature documented here: https://help.mypurecloud.com/articles/allow-ip-addresses/.
system | 2024-11-15 13:29:35 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 29892