Jeremy_Winchell | 2022-06-06 16:28:13 UTC | #1
Should we be receiving BOT related metrics in the Metrics Array when executing the Conversation Detail Query (Ex: nBotSessions, etc) or are the BOT Metrics only available via the BOT Aggregate Query?
Jeremy
Jerome.Saint-Marc | 2022-06-10 15:01:00 UTC | #2
Hello,
The bot related metrics appear to only be listed under Bot Aggregate Metrics. And they are not listed in the Conversation Details Query metrics.
Regards,
Jeremy_Winchell | 2022-06-08 14:24:22 UTC | #3
Hi Jerome,
That is correct, the documentation shows it that way but I didn't know if there was still some cross-over like there is with some of the Flow Metrics.
Thanks,
Jeremy
John_Carnell | 2022-06-10 15:00:54 UTC | #4
This post was migrated from the old Developer Forum.
ref: 15024