anon36133416 | 2017-02-13 03:58:52 UTC | #1
Hi, A customer has a complex IVR with dependencies on several Bridge Server Connectors and would like to know if there is a method that can be used to monitor the connectors via the API?
tim.smith | 2017-02-13 16:47:59 UTC | #2
What type of information are you looking for when you say "monitoring"?
anon36133416 | 2017-02-13 18:10:21 UTC | #3
They would like to generate an alert when one of the BS Connectors has stopped working. Recently they found this had happened and only found out by chance. They do have a second Bridge Server so the IVR kept functioning.
anon43424206 | 2017-02-13 18:19:35 UTC | #4
We don't currently have official monitoring APIs for Bridge Servers/Connectors, but it is definitely something that we are looking at. Is there an existing monitoring system the customer would like to integrate with? Also, which connector are they using?
Thanks! Eric
anon36133416 | 2017-02-13 18:42:34 UTC | #5
Eric, They use the Generic WEB Services data dip connector. I will ask what monitoring system they use and post a response once I get the answer. Thanks.
system | 2017-08-28 19:32:03 UTC | #6
This post was migrated from the old Developer Forum.
ref: 911