nick.wright | 2023-03-27 10:36:45 UTC | #1
I need to export around 6 month's call recordings into an S3 bucket on a CX2 (named) system. The fair usage chart (https://help.mypurecloud.com/articles/genesys-cloud-fair-use-policy/) says we can make 110k API calls in a month.
Can someone confirm that if I made a single call to the Bulk Export Recordings API to export all 6 month's worth of call recordings, this would count as 1 call. Or would it be 1 call for every recording?
tim.smith | 2023-04-10 20:04:13 UTC | #2
An API request means when your client initiates a HTTP request. One request initiated by the client = one request counted towards fair use.
system | 2023-05-11 20:04:31 UTC | #3
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