claytonCowell | 2021-02-01 01:07:54 UTC | #1
I have created a job that is supposed to delete 40k recordings. The job shows as FULFILLED, but after 7+ hours I spot checked some of the recordings and the delete date has been updated, but they haven't been deleted yet. I realize I am deleting a lot of recordings, but is it possible to estimate how long of a wait I might be looking at here? See the job status JSON below. Thanks!
{ "id": "74bb6674-2091-4308-bb83-bd0f478ccc71", "state": "FULFILLED", "recordingJobsQuery": { "action": "DELETE", "actionDate": "2021-01-01T00:00:00Z", "includeScreenRecordings": true, "conversationQuery": { "order": "asc", "orderBy": "conversationStart", "interval": "2019-10-18T00:00:00.000Z/2020-01-01T00:00:00.000Z", "startOfDayIntervalMatching": false } }, "dateCreated": "2021-01-31T17:38:10.825Z", "totalConversations": 101481, "totalRecordings": 41089, "totalProcessedRecordings": 41043, "percentProgress": 99, "selfUri": "/api/v2/recording/jobs/74bb6674-2091-4308-bb83-bd0f478ccc71", "user": { "id": "98836afa-ee6d-4081-bd9f-aca6a157d3fa", "selfUri": "/api/v2/users/98836afa-ee6d-4081-bd9f-aca6a157d3fa" } }
anon11147534 | 2021-02-01 17:50:42 UTC | #2
Hi,
Please see this post, it appears to be a similar scenario to yours. If the recordings haven't been deleted from your S3 integration please open a case with Care to investigate.
system | 2021-03-04 17:50:45 UTC | #3
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