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  • 1.  Bulk Recording Archiving

    Posted 06-05-2025 18:08

    Chris_Carr | 2023-01-12 19:31:23 UTC | #1

    Hello,

    I need to archive a considerable amount of voice recordings and I am currently making use of /api/v2/conversations/{conversationId}/recordings/{recordingId} endpoint which takes too long due to the rate limit constraint.

    I have come across /api/v2/recording/jobs, can this endpoint be used to archive recordings or does it only allow for EXPORTS and DELETIONS?

    Thank you


    joey.verhasselt | 2023-01-26 16:49:03 UTC | #2

    Hello, Unfortunately that api is our only method to manipulate archiving at this time. There already exists https://genesyscloud.ideas.aha.io/ideas/ANLS-I-5 for this to be implemented into the existing bulk/jobs api, as it does only allow for exports and deletes currently. Thank you, Joey Verhasselt


    Chris_Carr | 2023-01-26 16:49:23 UTC | #3

    Hello,

    Thank you very much.

    I have voted. :)


    system | 2023-02-26 16:50:16 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17971