Legacy Dev Forum Posts

 View Only

Sign Up

Bulk recordings export is not working for all recordings

  • 1.  Bulk recordings export is not working for all recordings

    Posted 06-05-2025 19:03

    lrodriguez | 2023-08-09 00:49:43 UTC | #1

    Hello, could someone help me figure out why the bulk export API exports only a few recordings and fails for the great majority of the recordings? I checked assigned space to target AWS S3 bucket and has more than plenty for the expected recordings, however only a very few conversations were exported. Any help will be appreciated. Thanks!


    Ebenezer_Osei | 2023-08-09 13:29:17 UTC | #2

    Please open a case with Genesys Cloud Care to investigate your issue.


    system | 2023-09-09 13:29:51 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 21403