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Business Unit - Agents/Users

  • 1.  Business Unit - Agents/Users

    Posted 06-05-2025 18:22

    ellil | 2022-04-05 04:28:36 UTC | #1

    Is there any api to identify list of users in a given business unit?

    I am using the following api to get agent schedules api/v2/workforcemanagement/businessunits/xxx-xxxx-xxx-xxx-xxxxxx/agentschedules/search


    Eos_Rios | 2022-04-07 02:37:29 UTC | #2

    Have to iterate through the MUs

    GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users

    Either via GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits

    or

    GET /api/v2/workforcemanagement/managementunits


    system | 2022-05-06 13:03:53 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 14163