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Call Conversation not found

  • 1.  Call Conversation not found

    Posted 06-05-2025 19:20

    gabbeh | 2018-10-27 16:34:57 UTC | #1

    Hi.

    I need to delete wrap-up-notes and attributes on some old conversations.

    I can retrieve the conversation with '/api/v2/conversations/{conversationId}', but not with ' /api/v2/conversations/calls/{conversationId}'

    There's no patch option for '/conversations', only for '/conversations/calls'.

    It seems like I get 404 on all '/conversations/calls' that are more than 1 year old. But I can retrieve the data on the same conversationId with '/conversations'

    Am I missing something?

    Either I should not be able to retrieve data on either endpoint because the data is too old, or I should be able to retrieve the conversation on both endpoints?


    Jason_Mathison | 2018-10-29 13:19:12 UTC | #2

    Hi Gabbeh,

    This seems to be an issue with how the API is behaving, so I would recommend opening up a care ticket for this.

    --Jason


    system | 2018-11-29 13:21:54 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3831