Cheryl_Gill | 2017-08-15 18:33:32 UTC | #1
Hello all, I'm not sure I am in the correct forum. I need help in creating a call flow that asks the caller to press 1 to continue for reservations. I see the collect input data but am stuck on how to get the system to know if they press any digits. Any help would be greatly appreciated. Thanks!
tim.smith | 2017-08-15 18:33:18 UTC | #2
The PureCloud Community Forum is a more appropriate place for Architect questions; this forum is focused on custom development using APIs.
Regardless, I think what you're looking for is a menu: https://help.mypurecloud.com/articles/add-a-menu-to-the-call-flow/
system | 2017-09-15 18:33:58 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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