Anna_Mazor | 2025-03-03 16:08:17 UTC | #1
Hello
Our customer is interested in checking the progress of the dialing.
He wants to receive data on how many calls are currently dialed.
Does such data exist?
Thank you
Anna
Rasko | 2025-03-05 10:11:32 UTC | #2
Hi, have you try /api/v2/outbound/campaigns/{campaignId}/progress https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-outbound-campaigns--campaignId--progress
For Campaign id you should get in response
{ "campaign": { "id": "wwwwww", "selfUri": "/api/v2/outbound/campaigns/wwwww" }, "contactList": { "id": "zzzzzz", "selfUri": "/api/v2/outbound/contactlists/xxxxxx" }, "numberOfContactsCalled": 4, "totalNumberOfContacts": 10, "percentage": 40, "numberOfContactsSkipped": }
Is this what you were looking for?
system | 2025-04-04 10:11:16 UTC | #3
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