Legacy Dev Forum Posts

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Can evaluation form be created for abandoned interaction?

  • 1.  Can evaluation form be created for abandoned interaction?

    Posted 06-05-2025 18:29

    Riddhi_Singh | 2024-01-25 09:13:17 UTC | #1

    Hi Team,

    Is it possible to create evaluation form for abandoned interaction via api? if yes can you please let me know the details or any workaround?

    Also, what is agentTeam in given below API https://developer.genesys.cloud/devapps/api-explorer#post-api-v2-quality-conversations--conversationId--evaluations

    system | 2024-02-24 08:31:14 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 24273



Related Content