Legacy Dev Forum Posts

 View Only

Sign Up

Can Java SDK be used to make calls on Android devices

  • 1.  Can Java SDK be used to make calls on Android devices

    Posted 06-05-2025 18:15

    xiaoqi | 2019-10-18 15:21:03 UTC | #1

    If so, what is the API for calling and what Android permissions are needed?


    tim.smith | 2019-10-18 15:47:38 UTC | #2

    Yes. See https://developer.mypurecloud.com/api/rest/client-libraries/java/index.html#android_support. The SDK only requires the ability to make HTTP requests.

    what is the API for calling

    Do you mean placing a phone call? If so, that's postConversationsCalls. Keep in mind that this places a call using the PureCloud phone/station the user is logged into. It will not interface with the phone's dialer. If you are intending to use the android device as the user's PureCloud phone, you must first create a remote phone and then the user has to be logged into it before using the API to place the call.


    system | 2019-11-18 15:53:43 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6289