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Canned Response - substitution for image URL?

  • 1.  Canned Response - substitution for image URL?

    Posted 06-05-2025 19:27

    ThomasVickery | 2025-01-24 12:26:23 UTC | #1

    Hello, first post!

    I'm trying to dynamically update an image (via URL) within a canned response - based on a substitution being passed in which contains the appropriate URL.

    This information is being compiled via API calls made via our script. I don't have the option to update our architect flows.

    I can get the URL passed into the canned response, and it's recognised as a substitution just fine, but it's not functioning as I'd like specifically when trying to use it for inserting an image as a URL.

    This ends up as "https://{Brand}", with my substitution being picked up as a string.

    Is there a way to achieve this?


    system | 2025-02-24 10:49:02 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 31387