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Can't import a data action into a published one

  • 1.  Can't import a data action into a published one

    Posted 06-05-2025 18:44

    ibrahimsincap | 2023-10-27 00:13:24 UTC | #1

    Hi,

    I'm trying to import my data action into a published one. I make changes on data action on my dev environment. When I try to import it into a published one on my test environment, it doesn't make the import. It says " *This action is published. Contract changes in this import will not be applied." I didn't make any changes on contracts.

    Also when I click import, it says "are you sure? There are warnings with this import file. Import anyway?". Finally when I click yes, nothing happens. I even tried to import exact same export of the published one, but it didn't work.

    What should I do?

    Also, is there a way to automate this process?

    Thanks in advance, kind regards.


    Jason_Mathison | 2023-10-28 22:38:40 UTC | #2

    Hello,

    Since it sounds like the product isn't working correctly, please open a ticket with support.

    Another way to automate this is our CX as code terraform provider: https://developer.genesys.cloud/devapps/cx-as-code/

    --Jason


    system | 2023-11-28 22:38:43 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22772