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Can't send a canned response whatsapp type via SendAgentlessOutboundMessage api

  • 1.  Can't send a canned response whatsapp type via SendAgentlessOutboundMessage api

    Posted 06-05-2025 18:33

    Tarik_CHAFFAG | 2025-03-05 09:44:17 UTC | #1

    Hi,

    i had created an api that allowed whatssap messages to be sent this api worked very well before the canned response part was updated now when the agent wants to send a canned response I get the following error message

    <string> exceptionError calling PostConversationsMessagesAgentless : { “message” : “Bad request : The body parameters provided in the request body do not match the required parameters in the response template.”, “code” : “bad. request” , “status”:400, “messageWithParams” : “Bad request: {details}”, “messageParams”:{ “details” : “The parameters in the request body do not match the required parameters in the response template.”},

    Regards


    system | 2025-04-05 09:44:50 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 32041