Yan_Naroditsky | 2016-08-27 01:47:19 UTC | #1
I am trying to change user routing status from OFF_QUEUE to IDLE. Getting error "Can only change status from NOT RESPONDING to IDLE".
Yan_Naroditsky | 2016-08-27 02:14:31 UTC | #2
Please disregard this question. I found my mistake. Thank you
tim.smith | 2016-08-29 14:51:49 UTC | #3
For others who might have this question, there's a article on the dev center called Understanding Presence that has a section about managing a user's On Queue presence.
system | 2017-08-28 19:26:43 UTC | #4
This post was migrated from the old Developer Forum.
ref: 333