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Check WebRTC Phone status in /api/v2/telephony/providers/edges/phones API

  • 1.  Check WebRTC Phone status in /api/v2/telephony/providers/edges/phones API

    Posted 06-05-2025 18:33

    DajeongKim | 2024-12-04 01:28:54 UTC | #1

    Hello.

    In Genesys Cloud Web Sites, we can check the status for each WebRTC Phone's Status. (Status : Operational / Non-Operational / etc...)

    I wonder if I can check the status value of the WebRTC Phone With Genesys Cloud API. It was difficult to check the exact value when using API below.

    [GET] /api/v2/telephony/providers/edges/phones https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-telephony-providers-edges-phones

    In Genesys Cloud Web, although the WebRTC status appears to a 'Non-operational', the state value of the API still appears to be active.

    So, I'm asking if i can check another api or another value.

    Thank you


    system | 2025-01-03 01:27:39 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 30682