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Client credentials analytics

  • 1.  Client credentials analytics

    Posted 06-05-2025 18:01

    Marco_Choiniere | 2017-11-07 14:59:10 UTC | #1

    Hello,

    I'm trying to pull the conversation details from purecloud in order to publish stats in Salesforce. I was thinking about using the client credentials grant type since I don't want anybody authenticating (it's a background process on a server). However, when I make the call, I get an empty response (no error, just an empty body). I can query the conversation aggreate api successfully but when I try the conversation detail, it's blank.

    I tried my query on the developper tools and it works fine.

    The api I'm trying to use is https://api.mypurecloud.com/api/v2/analytics/conversations/aggregates/query

    Is there something I'm missing ?

    Thanks.


    Marco_Choiniere | 2017-11-07 15:05:43 UTC | #2

    Ok, nevermind, must be fatigue. Everything is working fine.

    Thanks.

    Marco


    system | 2017-12-08 15:05:46 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2067