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  • 1.  Community Bug - Daily/Instant Digests (Fixed)

    Posted 06-27-2023 09:42

    Hey Everyone,

    Digests from the community for the last 24 hours may not be legible. The issue has been fixed.

    Issue? The email body's text was reset back to a default white. This has been reverted.

    Want to Read Your Digest(s)? If you want to read your digests, you can highlight the body of the email and you will be able to see the text - kind of like playing detective! 

    Sorry for the inconvenience. 

    Cheers,

    Matt



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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 2.  RE: Community Bug - Daily/Instant Digests (Fixed)

    Posted 8 hours ago

    Matt this may be a really crazy question but what is a community digest?



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    Paul Akister
    Senior Program Manager
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  • 3.  RE: Community Bug - Daily/Instant Digests (Fixed)

    Posted 8 hours ago

    Hi Paul,

    I am not sure but I guess its: 

    A community digest is a periodic summary email that highlights activity, updates, and important conversations from a community (such as an online forum, customer community, employee network, or membership group).

    Instead of sending a notification every time something happens, the community sends a single summary at a set interval - usually daily, weekly, or monthly.

    Thanks



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    Kashaf Chaudhry
    Customer Success Director
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