Kaviya_V | 2024-06-10 04:40:39 UTC | #1
Hi Team,
I am trying to initiate a consult transfer using API.
When I tried to trigger consult transfer API in Genesys API Explorer it working fine.
But when I tried the same in VS code, it does not works, I am getting below error.
{"message":"You are not a connected participant on the call","code":"not.a.participant","status":400}.
Could you please help on that ?
Kaviya_V | 2024-06-11 13:05:33 UTC | #2
Hi Team,
Could you please anyone help on my request?
Thanks & Regards, Kaviya
tim.smith | 2024-06-11 13:46:49 UTC | #3
Kaviya_V, post:1, topic:26677
{"message":"You are not a connected participant on the call","code":"not.a.participant","status":400}.
That means as it says, the access token used to make the API request isn't associated with a connected participant on the call. You cannot use client credentials to perform conversation manipulation on behalf of a user; the user must authorize the app using one of the other oauth grants, like implicit or auth code.
Kaviya_V | 2024-06-11 13:59:35 UTC | #4
Thank you for the response Tim
system | 2024-07-12 14:00:09 UTC | #5
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ref: 26677