Kleid_Gjataj1 | 2022-12-02 20:50:34 UTC | #1
I am working with a prospect that wants to dynamically control the caller id for for an outbound blind and consult transfers. Transfers are initiated from a custom script . Looks like blind transfers always use the CallerId of the incoming call. Consult transfers always use the DID assigned to the agent. This post has a nice workaround for the Consult Transfers but I am stuck on the Blind transfer piece
https://developer.genesys.cloud/forum/t/control-outbound-caller-id-on-consult-transfer/4572/3
system | 2023-01-02 02:54:09 UTC | #2
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