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Conversation Aggregate not picking up all conversations

  • 1.  Conversation Aggregate not picking up all conversations

    Posted 06-05-2025 18:13

    aaron | 2018-07-04 02:48:22 UTC | #1

    Currently we call the conversation aggregate at 01:00 to pickup conversations, queues and skills for the previous day.

    I have noticed that there are more conversations picked up in the conversation details API. However if i re-run conversation Aggregate a couple of days later it seems to pick up missing calls.

    Does anyone have any idea why this might be? A volume issue? Timeout? Unfortunately i don't seem to be getting any error messages so this is a little difficult to diagnose.


    tim.smith | 2018-07-05 14:49:14 UTC | #2

    Please open a ticket with PureCloud Support to report missing data.


    system | 2018-08-05 14:49:16 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3120