rohit | 2024-09-12 10:17:57 UTC | #1
in conversation api how we know which calls are matured means connect to agent or call done bt agent
tim.smith | 2024-09-12 14:06:33 UTC | #2
Try this https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/conversation-query
rohit | 2024-09-13 07:47:30 UTC | #3
Hi tim Thanks for respinse, Actually i m downloading full data for interval.
then only showing those calls where purpose is either agent or user as matured calls report menas calls that connect at agent not only to ivrs
system | 2024-10-14 07:48:16 UTC | #4
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