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ConversationId not populated

  • 1.  ConversationId not populated

    Posted 06-05-2025 19:05

    SaraRodriguezLedo | 2024-01-23 12:55:38 UTC | #1

    Hi!

    I'm new at working with triggers and workflows.

    I was able to make a workflow with the send notification work using the UI and also I did it from an inbound call flow using a data action.

    In both ways, I'm not able to populate the conversationId

    I did it like this and selected the Input to flow but it's not working.

    In my data action I send it like an input variable also but its not working either.

    Any help please?

    Thank you so much


    zubair | 2024-01-23 21:09:43 UTC | #2

    Hi, That Update Data action is basically setting the Flow.conversationId to empty. You need to get rid of that and just use Flow.conversationId as input to your data action.


    SaraRodriguezLedo | 2024-01-24 10:34:16 UTC | #3

    Hi zubair.

    Thank you so much for your response. I found out how to make it work.

    We were used to declare the variables in the inbound flows by making the update data, but It seems like in the workflow I only need to create the variable in the data menu as input and that works. I was creating the variable from the box and that's why that wasn't working.

    Thank you so much for the help!


    system | 2024-02-23 10:34:51 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24243