Legacy Dev Forum Posts

 View Only

Sign Up

Conversations disconnected in given interval

  • 1.  Conversations disconnected in given interval

    Posted 06-05-2025 18:12

    Dariusz | 2017-09-07 19:58:16 UTC | #1

    Hi, is it possible to create an inquiry for Analytics API or Conversations API that returns interactions that were disconnected in given interval?


    tim.smith | 2017-09-08 17:28:14 UTC | #2

    There's no way to filter for a range on a dimension. The best you can do is add a filter for conversationEnd exists (only disconnected conversations) and then check the timestamps client-side to refine the list.


    system | 2017-10-09 17:28:26 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1771