Legacy Dev Forum Posts

 View Only

Sign Up

Conversation's user name not the same with customer details, and there are two conversation with the same name

  • 1.  Conversation's user name not the same with customer details, and there are two conversation with the same name

    Posted 06-05-2025 18:38

    steveadfl | 2024-08-14 09:02:46 UTC | #1

    the first customer(Allison) logon and start a conversation to agent and there is another customer(Michelle) also start a conversation to agent at the same time the Genesys sdk seem down at the conversation list show there are two conversation with the same customer name


    system | 2024-09-13 09:02:51 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27888