We have Speech and Text Analytics enabled and post-call voice transcription is working correctly.
However, when creating an Agent Copilot in AI Studio, the Transcription Service dropdown is empty and no transcription services are available for selection.
BYOC Cloud is being used.
Could you please verify whether the AI Studio Transcription Service has been provisioned for our organization or if any additional entitlement is required for real-time transcription with Agent Copilot?
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Luis Antonio Padilla Yee
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