Legacy Dev Forum Posts

 View Only

Sign Up

Copilot Studio Bot Connector with Genesys Cloud

  • 1.  Copilot Studio Bot Connector with Genesys Cloud

    Posted 06-05-2025 19:04

    Viktor_Stavrinopoulo | 2024-07-09 09:42:26 UTC | #1

    Hello all,

    I am trying to implement the bot connector for Copilot Studio, but the documentation of Microsoft is not sufficient. Hand-Off-To-Genesys-Doc

    I found the following GitHub repo GitHub repo - Bot Connector, that contains much more detailed instructions to build the bot connector, but the configuration instructions are for AWS. For the AWS configuration it states that we have to create a DynamoDB, a LambdaFunction and an API Gateway.

    I need to build this with Azure, instead of AWS. Can someone please confirm if I need the same components to create in Azure to configure the integration? Should I create a CosmosDB, a Function, and an API Gateway, or can I do it without a DB as well?

    Thank you all for your time in advance.

    Kind regards, Viktor


    system | 2024-08-09 09:43:02 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27151