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Create a call conversation fails

  • 1.  Create a call conversation fails

    Posted 06-05-2025 18:10

    Yan_Naroditsky | 2016-08-16 13:12:51 UTC | #1

    Hi,

    The client is written in Java, uses standard HttpURLConnection mechanism. The client was successfully authenticated using granttype=clientcredentials. I am able to read the users and monitor the call conversation topics.

    The "Create a call conversation" request fails with the error "status":400,"code":"not.a.user","message":"This request requires a user context. Client credentials cannot be used for requests to this resource."

    The same request worked fine from the Postman app.

    Any ideas?

    Thank you


    tim.smith | 2016-08-16 13:12:48 UTC | #2

    The error message is correct. You cannot use client credentials for that resource because conversation resources require a user context. Use the implicit or auth code grant types to get an auth token for a user and then the user can make conversation requests.


    Yan_Naroditsky | 2016-08-16 23:53:59 UTC | #3

    Thank you Tim It is working


    system | 2017-08-28 19:26:28 UTC | #4


    This post was migrated from the old Developer Forum.

    ref: 297