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Create a popup using a 3rd party chat routing

  • 1.  Create a popup using a 3rd party chat routing

    Posted 06-05-2025 19:20

    Eduardo_Solano | 2018-09-27 23:45:09 UTC | #1

    Hello

    i would like to get a web popup that open a custom url that i send when routing an ACD interaction using https://developer.mypurecloud.com/api/rest/v2/conversations/#postConversationsChats

    How do i insert this?


    Jason_Mathison | 2018-09-28 13:57:31 UTC | #2

    This might be what you are looking for:

    https://help.mypurecloud.com/articles/advanced-lesson-create-a-screen-pop-script-and-add-it-to-a-call-flow/


    system | 2018-10-29 13:59:56 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3650