SamStevens | 2023-10-24 13:32:42 UTC | #1
Fellow Architect users of Genesys
I think a bug has happened recently in Genesys Cloud Architect. Myself and a few others do not see the 'Create' button on the 'Data' page of Architect flows... Is this intended design now, or should this be a fault that needs to be raised?
I just ran into this trying to create variables for an in-queue flow.
Has anyone else experienced the same thing, or is this an RTFM/user issue on my side?
Sam
MelissaBailey | 2023-10-24 13:47:13 UTC | #2
Not a bug. You can only add variables on that page in certain flow types. For the rest use an update data action somewhere in your flow. https://help.mypurecloud.com/articles/manage-data-resources/
SamStevens | 2023-10-24 13:56:42 UTC | #3
I'm mistaken about this, then. But also, why only have this function for certain flow types? It feels like an arbitrary restriction.
system | 2023-11-24 13:56:36 UTC | #4
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