Legacy Dev Forum Posts

db97f7fa835dbf12c5ab | 2020-02-12 15:38:03 UTC | #1

Hello,

Would it be possible to create a data table in the script? The data would come through api from a CRM, the purecloud script could manage that data? modify it?

Thank you

tim.smith | 2020-02-12 15:43:11 UTC | #2

https://help.mypurecloud.com/articles/about-purecloud-data-actions-integration/

db97f7fa835dbf12c5ab | 2020-02-13 10:37:04 UTC | #3

Thanks tim, another question, from a data action we can call a substring? or is it only possible, string, numerical, boleano etc

Is it possible to operate the script without being called?

Jason_Mathison | 2020-02-13 14:13:46 UTC | #4

You can get a substring in a data action. Data actions support velocity macros, specifically you have access to the java string methods

https://help.mypurecloud.com/articles/velocity-macros-data-actions/#JavaStringMethods

including the java substring methods:

substring(int beginIndex) Returns a new string that is a substring of this string.

substring(int beginIndex, int endIndex) Returns a new string that is a substring of this string.

--Jason

db97f7fa835dbf12c5ab | 2020-02-13 14:41:04 UTC | #5

Thank you very much, if I want to validate by length it would be then, substring(int length = 9)?

Thnx

Jason_Mathison | 2020-02-13 14:51:51 UTC | #6

I am not sure by looking at your question, I would suggest experimenting with it. If you get to the point you have a data action that isn't working the way you want it to, create a new thread in the data actions room including an export of your data action, and the input or response that it is trying to process.

--Jason

system | 2020-03-15 14:51:53 UTC | #7

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