Charaf | 2023-03-16 11:02:08 UTC | #1
Do you know why the ".mce-item-table" class is being automatically added to the HTML table that contains the signature of an email?
I am currently in the process of developing an application which enables users to search for an email and provide a response to it.
Upon receiving an inbound email, the user interface appears to remain unchanged, resulting in the following output.
However, upon executing a Post request to create an outbound email (as a reply to an inbound email), I noticed that Genesys automatically appends a class, which adds a dashed border to the table. This results in the following output:
I tried to use an inline CSS rule (style="border: none;") to override this injected class, but it is not working.
After inspecting the UI:
Do you have any suggestions as to how I can prevent this behavior?
Please note that I am using the htmlBody to generate a response as opposed to the textBody in the email transcript.
Thank you in advance,
Kind Regards,
Charaf
system | 2023-04-16 11:03:04 UTC | #2
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This post was migrated from the old Developer Forum.
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