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  • 1.  Data Action in script

    Posted 06-05-2025 19:21

    akshunds | 2021-04-20 09:59:30 UTC | #1

    Hi

    I am trying to set up a script with a button that calls a Data Action to send request to a third party API and present the results in the script.

    I found this: https://help.mypurecloud.com/articles/available-script-actions/. It seems like I should have "Data Action" available as a script action, but its not there.

    Is this option gone? Or is there some other way to do this?


    Jerome.Saint-Marc | 2021-04-20 14:56:44 UTC | #2

    Hello,

    Please make sure to enable Data Action in the Script properties.

    Regards,


    system | 2021-05-21 12:59:44 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10679