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  • 1.  Data action pop up error

    Posted 06-05-2025 18:31

    Sardar_Mohammed | 2024-07-16 17:01:01 UTC | #1

    Hello ,

    Whenever the agents get the incoming call on genesys or salesforce agent portal, we see the pop up error message on right hand corner. Prod - Popup by Brand ID v1.1 unknown error Popup by brand ID is our data action. i have attaced the pictures.

    we have two data actions shoiwng published, is that the issue?

    ![2024-06-25_11-23-38

    455x198](upload://cF22dVg28iIyxHPLKR0JBv0uoDw.png)

    ![2024-06-25_15-49-34

    690x379](upload://sckdxFPbfTWlKW503OJkfEVGVf7.png)

    ![2024-07-16_11-58-59

    690x82](upload://hfl2tqHRifi7SPIQ1hcotMak0wz.png)

    Thanks


    system | 2024-08-15 17:01:15 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27271