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Data Actions vs Native Logic

  • 1.  Data Actions vs Native Logic

    Posted an hour ago

    For orchestration projects, do you rely more on Data Actions/API integrations or native Architect logic?

    I'm curious how different teams balance external integrations versus keeping everything inside Genesys Cloud.

    Thank you in advance.


    #General

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    Juliano Fernandes Mendes Pimentel De Paiva
    Genesys Analyst
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