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  • 1.  Data Extraction release date

    Posted 2 days ago

    Hello, I wanted to know if the feature described on the developer portal (https://developer.genesys.cloud/analyticsdatamanagement/analytics/extraction/) already has an estimated release date? I believe it is no longer possible to sign up for the Beta, although I haven't found any information about it, so I'm asking you: is it possible?

    Thanks,

    Giuseppe.


    #BetaUpdate

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    Giuseppe Roio
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  • 2.  RE: Data Extraction release date

    Posted 2 days ago

    Hello,

    It was released in June as Limited Availability so you'll need to contact your Genesys account team to get access to the feature.

    https://help.genesys.cloud/release-notes/genesys-cloud/june-30-2025/



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    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
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