Genesys Cloud CX - Beta HQ

Hello, I wanted to know if the feature described on the developer portal (https://developer.genesys.cloud/analyticsdatamanagement/analytics/extraction/) already has an estimated release date? I believe it is no longer possible to sign up for the Beta, although I haven't found any information about it, so I'm asking you: is it possible?

Thanks,

Giuseppe.

#BetaUpdate

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Giuseppe Roio
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Hello,

It was released in June as Limited Availability so you'll need to contact your Genesys account team to get access to the feature.

https://help.genesys.cloud/release-notes/genesys-cloud/june-30-2025/

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Jan Heinonen
Contact Center Specialist
GlobalConnect AB
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