Genesys Cloud CX - Beta HQ

 View Only

Sign Up

  • 1.  Data Extraction release date

    Posted 24 days ago

    Hello, I wanted to know if the feature described on the developer portal (https://developer.genesys.cloud/analyticsdatamanagement/analytics/extraction/) already has an estimated release date? I believe it is no longer possible to sign up for the Beta, although I haven't found any information about it, so I'm asking you: is it possible?

    Thanks,

    Giuseppe.


    #BetaUpdate

    ------------------------------
    Giuseppe Roio
    ------------------------------


  • 2.  RE: Data Extraction release date

    Posted 23 days ago

    Hello,

    It was released in June as Limited Availability so you'll need to contact your Genesys account team to get access to the feature.

    https://help.genesys.cloud/release-notes/genesys-cloud/june-30-2025/



    ------------------------------
    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
    ------------------------------

    Original Message


Related Content