0728dcc0a7c5ba80cfb9 | 2023-11-13 17:19:50 UTC | #1
I am having the same exact issue, i was able to delete wrap up notes which also changes to recent time of updating the wrap up note . Is there an option to retain the end time of the conversation.
https://developer.genesys.cloud/forum/t/delete-old-wrap-up-notes/21948/1
system | 2023-12-13 17:20:45 UTC | #2
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 23098