louis | 2019-10-01 15:01:24 UTC | #1
Hi everyone,
I saw that the bridge action connector will be deprecated at the end of the year, and will be replaced by a data action.
So i would like to know what is the difference between these two connectors?
I want to add some sense about what i'm doing in architect, and be able to explain it to my company. Is it safier? Is it faster?...
Thanks for your time and your answer
Regards
Louis Baillez
tim.smith | 2019-10-01 15:48:33 UTC | #2
The bridge connector requires you to run a .NET Windows service on your own hardware/VM and you shouldn't use it.
Data actions make requests to JSON REST services without the need for you to host a .NET Windows service.
Richard.Schott | 2019-10-01 16:03:48 UTC | #3
Bridge actions are http/https transactions that are executed from the windows machine that the Bridge Server is running on; it has a networking workflow that is centered within the customers' domain: https://help.mypurecloud.com/articles/workflow-for-the-data-dip-connector/. The Web Service Data Dip connector also utilizes a very limited "vocabulary", generally requiring some sort of middleware application that actually handles the communication to the ultimate data source. Bridge Actions also log a fair amount of information directly to the Bridge Server that they are running on, and by virtue of this logging are not PCI/HIPPA compliant.
Data actions execute directly out of PureCloud, and support a wide range of HTTP verbs, allowing them to interact directly with . Data Actions are "secure by default", limiting the logging of their transactions. Data Actions are able to be marked as "Secure", specifically designating them as being used to handle sensitive data as part of PCI/HIPPA workflows (in fact, Data Actions are the only approved mechanism for reaching out to external systems from Secure IVR call flows). Data Actions also only communicate with HTTPS endpoints using TLS 1.1 or 1.2 (with a preference for 1.2 if the endpoint supports it).
anon28066628 | 2019-10-01 17:51:01 UTC | #4
So i would like to know what is the difference between these two connectors?
Basically, this :slight_smile:
But another quick point - the input and and output contracts for your Bridge actions are drop-in compatible with Data Actions, so you can copy them easily and use them with the same web service.
louis | 2019-10-02 13:25:55 UTC | #5
Thank you very much for your precize information!
system | 2019-11-02 13:28:43 UTC | #6
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 6156