Nick_Tait | 2023-11-22 02:42:41 UTC | #1
I've created an app which subscribes for notifications for voice and digital campaigns. According to https://developer.genesys.cloud/notificationsalerts/notifications/available-topics the topics that relate to digital campaigns are:
v2.outbound.messagingcampaigns.{id} = Subscribe to receive notifications when the configuration of a messaging campaign changes v2.outbound.messagingcampaigns.{id}.progress = Subscribe to receive notifications about the number and percent of contacts contacted by a messaging campaign.
I subscribed to these two topics (which appears to have been successful), and then discovered that no events were received. So I used Developer Tools (in my browser) to see what notifications the Genesys Cloud web application subscribed for, and received when starting and stopping a digital campaign, and I discovered that it used:
v2.outbound.emailcampaigns.{id} v2.outbound.emailcampaigns.{id}.progress
In other words the documentation specifies the wrong topic names.
I've now updated my application to use "emailcampaigns" in place of "messagingcampaigns" and it is working correctly now. Can we please get the documentation corrected?
Thanks, Nick.
system | 2023-12-22 02:43:27 UTC | #2
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