alex7 | 2024-07-08 19:14:50 UTC | #1
Is there an API to retrieve this value? I've looked through the Analytics section and I can't seem to find it. Would it be somewhere else?
Eos_Rios | 2024-07-08 19:53:29 UTC | #2
It's not in the published API.
GET /api/v2/analytics/reporting/settings/insights
{
"insightConfigurations": [
{
"metric": "tAbandon",
"thresholds": [
0.0,
120.0,
240.0
],
"includeFlowoutsInSlaCalc": false,
"includeShortAbandonsInSlaCalc": false,
"includeAbandonsInSlaCalc": true,
"disconnectCalculationSeconds": 20
}
]
}
The other half that page is in GET /api/v2/analytics/reporting/settings
alex7 | 2024-07-09 11:59:23 UTC | #3
Eos_Rios, post:2, topic:27140
/api/v2/analytics/reporting/settings/insights
I have no idea how you go that, but that was extremely helpful.
Eos_Rios | 2024-07-09 13:37:34 UTC | #4
Just remember use with caution, not supported, could change at any time, yadda yadda 'on thy own head be it'.
system | 2024-08-08 13:38:32 UTC | #5
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This post was migrated from the old Developer Forum.
ref: 27140