alialjohani | 2018-12-06 13:57:46 UTC | #1

Dears,

Our customer would like to download all recording voice interaction to a server.

Is there an API that can give me all the recorded URLs?

In the following, I have to go over each conversation id, which I do not really need.

/api/v2/conversations/{conversationId}/recordings

Is there another/ better solution to download the recordings?

Best Regards, Ali

anon28066628 | 2018-12-06 14:25:40 UTC | #2

This resource requests up to 100 recordings in bulk. You need the conversationIds and recordingIds to fetch. The recordings themselves, when ready, must still be downloaded individually.

https://developer.mypurecloud.com/api/rest/v2/recording/index.html#postRecordingBatchrequests

system | 2019-01-06 14:25:43 UTC | #3

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