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  • 1.  Edge Status states

    Posted 06-05-2025 18:13

    Brains66 | 2017-12-19 03:46:20 UTC | #1

    Hi We have a developer who is integrating Edge status's to our back end monitoring platform and he has the following question. I did raise a case with your support team and they sent me here

    Where can I lookup the available “states” for the below attributes – I need to know ALL the available states

    .edgeGroup.edgeTrunkBaseAssignment.trunkBase.state active .edgeGroup.phoneTrunkBases.state active .edgeGroup.state active .healthStatus healthy .onlineStatus online .site.state active .state active .statusCode active


    tim.smith | 2017-12-19 14:46:40 UTC | #2

    Are you using a particular API? Where are you seeing these attributes?


    jdevoogd | 2017-12-19 21:48:34 UTC | #3

    Tim I'm calling "https://api.mypurecloud.com.au/api/v2/telephony/providers/edges" for the above status that Brian mentioned


    tim.smith | 2018-01-02 16:48:20 UTC | #4

    You can see the enum properties documented in the Java SDK. The model used by that API is Edge.

    I've opened API-3050 to get that info displayed in the dev center documentation as well.


    system | 2018-02-02 16:55:55 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2263