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Eliminate Prefix architect Call.Ani and Call.RemoteName

  • 1.  Eliminate Prefix architect Call.Ani and Call.RemoteName

    Posted 06-05-2025 19:20

    Elia_Diez | 2020-01-21 11:21:26 UTC | #1

    Good morning,

    How can I remove the prefix when an incoming call arrives at architect, I tried to put Call.RemoteName and it keeps appearing like this 3462243xxxx, how can I remove the 34? 34 is the country code.

    A greeting


    Jason_Mathison | 2020-01-21 15:33:22 UTC | #2

    I think that you can do something like ToPhoneNumber(call.ani).subscriberNumber to get what you are looking for. Take a look at this page for what you can do with phone numbers:

    https://help.mypurecloud.com/articles/about-the-phone-number-data-type/


    system | 2020-02-21 15:33:24 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6927